HOAC Covid-19 update 23/03/2020
Following the government advice on Friday evening, we made the difficult decision to close the centre until the end of April, we will review this date as the situation develops.
Whilst we know there is a role for HOAC to play in the near future in being able to offer outdoor activities in a safe and controlled manner whilst allowing people to maintain social distancing, now is not the right time to do this.
If you have an existing booking with us during April these will be either be postponed and rescheduled for a later date or cancelled at no cost to yourselves.
For bookings beyond April we hope that we will be able operate later in the season as the situation becomes more clear.
If you have any concerns about your booking please contact Kaye via email
If you are booked onto a course during April we will contact you to discuss your options on whether to postpone or if you want to cancel we will refund the course in full
Those that have taken out membership for this coming season we will extend your membership to run from when we are open again
Those with boats in the boat park we have checked to make sure all boats are currently secure.
If you do need access to your boat you will need to contact the centre as we will need to ensure someone is on site to let you in. Please only do this if it is absolutely necessary as it will require our staff travelling to the centre which is at odds with current government advice.
For those that have already joined our youth clubs we will delay the start of these and if the season is shorter will refund the pro-rata’d amount. We will keep you up-to-date as things progress
I know all of you were looking forward to this exciting course, and i can only apologise that we have had to postpone it.
Sally will be in touch to explain the situation, and we hope we will be able to run the course later in the season, however if this doesn’t work for you then we are happy to refund the course cost
Staff & Volunteers
We will be in touch with you to keep you up-to-date with how the situation develops, if you have any concerns or questions please email Neil
We will keep this page up-to-date so please come back to check regularly for updates
So for now we hope all of our users stay healthy, look after those you love and support those we have never met by following social distancing guidelines and not travelling.
HOAC Covid-19 update 21/3/2020 HOAC Closed to the public
Yesterday we put in a lot of measures to try and ensure we could make HOAC as safe a place as possible for our users and our staff.
I believe the measures we had in place make HOAC a safe place to be, however following the news late last night we have had to make the difficult decision to close the centre.
HOAC has a role to play during this crisis in offering outdoor activities to our users whilst maintaining the need to socially distance ourselves, that would be positive for our mental well-being. However this is not the right time to focus on that, at this time we should be protecting our staff and users by closing to the public.
As the situation develops we will keep you all up-to-date on what we are doing and what we may be able to offer.
If you have any existing booking with us we will be in touch with you over the next couple of weeks to discuss what our plan is, please bear with us, as we are struggling to keep up with this rapidly evolving situation.
I hope you all stay safe and I look forward to seeing you at the centre soon!
HOAC Covid-19 update 20/03/2020
We will be open as usual this weekend.
We are closely following the developing situation with Coronavirus and are taking advice from the Government, NHS and PHE.
Please remember it’s your responsibility to follow government guidelines with regards social distancing and self-isolation, particularly if you feel unwell or are in a vulnerable group or in contact with anyone who is. If you are in the vulnerable group or are showing any of the symptoms we would strongly discourage you from visiting the centre.
We intend to remain open for as long as possible, and feel we are able to keep both customers and our staff as safe as possible whilst engaging in outdoor activities which will enhance their mental wellbeing.
To help us to protect our staff and other customers we have made some changes to our normal operating rules see below:
We are only open to annual members. We hope to be open for day members soon.
We will only be accepting contact less card payments if paying in person. You can still book and pay for membership and courses through our website. We will be unable to take booking using the ipad at the centre.
Where possible please come dressed ready to go afloat. We ask customers, where possible to avoid using the changing rooms but do understand that in some circumstances this might be needed, in this case please keep your distance from others using the governments 2m guide as a minimum.
Do not congregate in groups anywhere onsite. The wet area and shelters will remain closed over the weekend to assist customers to stick to this.
The vending machines will be out of service until further notice. Please bring with you your own snacks and drinks.
We are enhancing our cleaning to help protect our staff and customers by:
Increased cleaning/disinfecting of surfaces and handles.
HOAC equipment hired will be cleaned/disinfected after each use.
Please help us by leave any used HOAC buoyancy aids in the box provided by the log cabin for cleaning.
We ask all customers to regularly wash your hands for at least 20 seconds with soap and water or sanitizer gel and cover your mouth when you cough/sneeze, dispose of tissues and wash your hands.
We will be contacting groups that have booked asap to discuss the options, please bear with us whilst we do this.
We hope with these measures we will be able to continue to operate however if these procedures are not followed we may have to make the decision to close the centre.